![]() ![]() Please try the mouse on a different computer at home or office to isolate the issue.If there is a connect button on the receiver press that also. Synchronize the wireless device with the receiver. Press the blue Connect button on the bottom of the mouse and hold it down for 10 seconds.Please replace the mouse batteries with new ones.Please perform these troubleshooting steps first: You are a valued HP customer and we greatly appreciate your business with HP.įirst off, we need to isolate the issue to being software or hardware related. It is always a privilege to work with technically competent minds. I am truly amazed by your great troubleshooting skills. It will be a delight to assist you here.Ī superb job was done by doing the basic troubleshooting of checking if it gets recognized in windows 10. After reading your post I see that you have issues with your HP wireless mouse after buying a new computer with windows 10. Hi for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. ![]() Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |